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F.A.Q.

General Questions

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Is my payment secure?

Your payment for goods and services are processed securely using encrypted SSL.

Store Questions

Can I get my money back?

Golf Simulator Store has a NO REFUND policy.
All sales are final. There are no refunds.

Any other questions?

You can contact us through our contact page! We will be happy to assist you.

Technical Problems

How can I reach Technical Support?

Customer support on ProTee products and services is available 24/7.

Support can be reached via email: support@protee-united.com and via online chat at https://csc.protee-united.com

Note: You will always receive a helpdesk ticketnumber via email after you contacted support. If you did not receive this, then you provider might be blocking ProTee emails, or the email ended up in your SPAM folders.

Any other questions?

You can contact us through our contact page! We will be happy to assist you.